Thursday, March 22, 2012

DELIVERY OF MONEY ORDER

The number of users of money order service during the last three years and the current year is as given below:-

Financial year

Number of users

2008-2009

8,66,93,496

2009-2010

8,13,46,230

2010-2011

5,77,14,174

2011-2012 (up to January -2012

5,68,54,367

The number of complaints received for non-delivery of Money Order during the last three years and the current year is furnished below:-

Financial year

Number of users

2008-2009

1,90,666

2009-2010

1,77,360

2010-2011

1,64,980

2011-2012(up to June -2011

41,754

Enquiries are conducted in all cases of complaints and action is taken depending on the nature of the shortcomings/faults.

During the last three years 172 officials were found guilty for which punishment has been imposed as per rules.

To upgrade the money order delivery system and to ensure timely delivery of money order, the department has introduced Electronic Money Order across the country.

This information was given in Lok Sabha to day by Shri Sachin Pilot, the Minister of State, Communication and Information Technology in response to a question.

BK/AT
(Release ID :81418)(PIB